Business Area

Transit Services

Outsourcing of services provided by transit agencies such as: Customer service, processing of documents, custody of documents, document management, implementation of marketing strategies, management of the runt registry, collection, management of databases and implementation of systems information specific to the sector.


Solutions


In the projects of the transit services area developed by SITT, integral solutions are provided to address:

1

Municipal transit and transportation registers:

• Public Transportation Registry: Control and approval of procedures of vehicles affiliated to municipal transport companies.

• Registration of Automotive: Control and execution of procedures related to motor vehicles registered with the transit secretariat.

•Registration of offenders: Control and administration of information related to infractions of traffic regulations.

•Driver registration: Procedures related to the preparation and delivery of driving licenses.

2

Tow trucks and impoundment lots

• Registration, control and storage of immobilization orders, transfer between yards, vehicle verification, rate settlement and inventory in real time.

3

Information Systems

•Through the use of technological solutions we facilitate the administration of information efficiently reducing time, ensuring the reliability of the data and complementing the analysis that requires decision making.
•Operation of the integrated information system on fines and penalties for infractions (SIMIT)


Scope


  • Construction and provision of service points or renewal of locations.

  • Provision of equipment for traffic agents.

  • Greater coverage in the care network.

  • Reduction in attention times.

  • Digitization and document management.

  • Construction of database and organization of archives.

  • Staff training

  • Logistic organization

  • Continuous improvement of processes.

  • Collection and collection management.

  • Contact center

  • Implementation of operational software and specialized systems for database and information management:

  • That allow all transport authorities not only know the news of vehicles registered in their jurisdiction, but also can control and monitoring so that those who commit infractions can only exercise their rights when they are up to date with their commitments assumed as drivers.

  • Facilitating the sharing of information derived from the management of the different traffic registers, through business intelligence, allowing the optimization of the services provided and guiding the authorities to exercise effective control of their mobility.


Benefits

 
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Success Story

SIM - Servicios Integrales para la Movilidad


 

It is the concession that was awarded by the district secretary of mobility of Bogota, through the contract of 071 of 2007, in order to provide the administrative services of automotive district records, drivers and operation cards.

It includes a processing center, corporate management team, accident report digitization and central physical archive, as well as contact center, document management, integration with banks, shipping and service centers.

Acknowledgments

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